Common Planner
K–12 Standards

Office Education Cooperative: Grades 11, 12

Other Arkansas CTE sets

OEC Expectations & Responsibilities

  • 1.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions1.1.1

  • 1.2

    List the responsibilities of OEC students

  • 1.3

    Explain the responsibilities of OEC students

    1. 1.

      Sign terms of student-parent agreement1.3.1

    2. 2.

      Choose job objective, and complete student training plan based on career objective1.3.2

    3. 3.

      Complete wage and hour form with documentation1.3.3

    4. 4.

      Review employer evaluation and attendance forms1.3.4

    5. 5.

      Become a member, and participate in a business student organization1.3.5

Technology

  • 2.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions2.1.1

  • 2.2

    List software applications used in processing business information

    1. 1.

      Evaluate the need for using different software2.2.1

  • 2.3

    Describe and list the word processing, database, spreadsheet, and desktop publishing activities performed in an office

    1. 1.

      Create business documents (i.e., memos, letters, reports, tables)2.3.1

    2. 2.

      Create spreadsheet and database, and perform desktop publishing activities (i.e., fliers, presentations, brochures)2.3.2

  • 2.4

    Explain the use of a 10-key pad

    1. 1.

      Apply the use of a 10-key pad to business math problems2.4.1

  • 2.5

    Model proper hand position using the touch system

    1. 1.

      Demonstrate 10-key proficiency2.5.1

  • 2.6

    Discuss ergonomics, and list factors affecting office ergonomics

    1. 1.

      Evaluate classroom ergonomics2.6.1

    2. 2.

      Generate plans to improve classroom ergonomics2.6.2

  • 2.7

    List the basic records management systems

    1. 1.

      Analyze the advantages of both the manual and electronic records management systems2.7.1

    2. 2.

      Analyze the disadvantages of both the manual and electronic records management systems2.7.2

  • 2.8

    Identify equipment used in the automated office

Human Relations

  • 3.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions3.1.1

  • 3.2

    Discuss the office environment

    1. 1.

      List the different types of offices (i.e., mobile, traditional, home, virtual)3.2.1

  • 3.3

    Identify an acceptable social environment

    1. 1.

      Compose a list of acceptable social behaviors (i.e., office politics, attitude)3.3.1

    2. 2.

      Compose a list of unacceptable social behaviors (i.e., harassment, piracy)3.3.2

    3. 3.

      Analyze social behavior situations3.3.3

  • 3.4

    Identify an acceptable ethical work environment

    1. 1.

      Compose a list of acceptable ethical behaviors3.4.1

    2. 2.

      Compose a list of unacceptable ethical behaviors3.4.2

    3. 3.

      Analyze ethical behavior situations3.4.3

  • 3.5

    Identify concepts relating to teamwork

    1. 1.

      Develop a project using teamwork concepts3.5.1

  • 3.6

    Explain the importance of setting career goals (i.e., short-and long-term)

    1. 1.

      Design short-and long-term career goals3.6.1

  • 3.7

    Describe the value of self-assessment

    1. 1.

      Prepare a self-assessment3.7.1

  • 3.8

    Identify skills and knowledge required to upgrade and improve performance

    1. 1.

      Prepare a plan of action for career advancement3.8.1

  • 3.9

    Explain the importance of life-long learning to a successful career

    1. 1.

      Develop strategies to accommodate impending changes in the workplace3.9.1

  • 3.10

    Define the management process

    1. 1.

      List the management functions3.10.1

    2. 2.

      List specific examples of an activity in each of the management functions3.10.2

  • 3.11

    Discuss the levels of hierarchy in a business

    1. 1.

      List the levels of hierarchy in a business3.11.1

  • 3.12

    Discuss the duties of supervisors and managers

    1. 1.

      List reasons some supervisors and managers fail3.12.1

Communications

  • 4.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions4.1.1

  • 4.2

    Discuss communication skills

    1. 1.

      Apply communication skills to job performance4.2.1

  • 4.3

    Describe the communication process (verbal & nonverbal)

    1. 1.

      List the essentials of the communications process4.3.1

  • 4.4

    Describe the barriers to communication

    1. 1.

      List situations with communication barriers4.4.1

  • 4.5

    Identify the five C's of communication

    1. 1.

      Apply the five C's of communication (i.e., write a letter/memo, send an e-mail)4.5.1

  • 4.6

    Discuss writing as a business skill

  • 4.7

    Identify the different types of written communication

    1. 1.

      Select the appropriate written communications for the appropriate situations4.7.1

  • 4.8

    Discuss listening as a business skill

    1. 1.

      List the techniques of effective listening4.8.1

    2. 2.

      Apply listening techniques to listening situations4.8.2

  • 4.9

    Identify barriers to effective listening

    1. 1.

      Access listening situations through role-playing, group activities, etc.4.9.1

  • 4.10

    Discuss speaking as a business skill

    1. 1.

      Evaluate a speech presentation for communication skills4.10.1

    2. 2.

      Prepare a speech4.10.2

    3. 3.

      Present a speech4.10.3

  • 4.11

    Identify two types of speaking skills

    1. 1.

      Classify speeches according to formal or informal communication4.11.1

  • 4.12

    Identify documents used in applying for a job

    1. 1.

      Prepare documents needed for the job application process (i.e., job application resume, cover letter, letter of application, follow-up letter)4.12.1

  • 4.13

    Discuss interview techniques

    1. 1.

      Demonstrate interview techniques4.13.1

Financial Information

  • 5.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions5.1.1

  • 5.2

    Explain the procedure for opening a checking account

    1. 1.

      Prepare a signature card5.2.1

  • 5.3

    Describe the types of endorsements

    1. 1.

      Prepare various types of endorsements (i.e., restrictive, special, blank)5.3.1

  • 5.4

    Describe various types of banking transactions

    1. 1.

      Prepare a deposit slip5.4.1

  • 5.5

    Explain the process of preparing a check

    1. 1.

      Prepare a check5.5.1

  • 5.6

    Demonstrate the procedure of reconciling a bank statement

    1. 1.

      Reconcile a bank statement5.6.1

  • 5.7

    Discuss electronic banking (i.e., EFT, ATM)

    1. 1.

      Analyze various electronic banking situations (transferring of funds, night deposits)5.7.1

  • 5.8

    Explain the steps in preparing petty cash transactions

    1. 1.

      Record transactions in a petty cash record5.8.1

  • 5.9

    Describe the types of compensation plans

    1. 1.

      Analyze and apply the types of compensation plans to various situations (i.e., salary, hourly, commissions, etc.)5.9.1

  • 5.10

    Discuss time cards and regular and overtime rate of pay

    1. 1.

      Prepare a time card5.10.1

  • 5.11

    Explain the various types of voluntary and required deductions relating to payroll

  • 5.12

    Discuss payroll register and gross and net pay

    1. 1.

      Prepare a payroll register5.12.1

  • 5.13

    Describe an employee earnings record

    1. 1.

      Prepare an employee earnings record5.13.1

Records Management

  • 6.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions6.1.1

  • 6.2

    Identify manual records management systems

    1. 1.

      Solve records management problems (i.e., alphabetic filing, numeric filing, geographic filing, chronological filing, etc.)6.2.1

  • 6.3

    List the advantages and disadvantages of both the manual and electronic records management systems

Employment Skills

  • 7.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions7.1.1

  • 7.2

    Describe the different sources to learn about job openings (i.e., newspaper, personal inquiry, agencies, ads, and networking)

    1. 1.

      Search job vacancies using sources such as the World Wide Web, newspapers, agencies, etc.7.2.1

  • 7.3

    Discuss credentials, resume, letter of application, and employment application

    1. 1.

      Prepare a resume, letter of application, and employment application7.3.1

  • 7.4

    Describe an interview

    1. 1.

      Participate in a mock interview7.4.1

  • 7.5

    Discuss follow-up letters

    1. 1.

      Prepare a follow-up letter7.5.1

  • 7.6

    Identify items covered in a job orientation (i.e., fringe benefits, personal leave, sick leave, and job termination)

    1. 1.

      List various fringe benefits, reasons for personal and sick leave, and reasons for job termination7.6.1

  • 7.7

    Identify ways that employees are evaluated

Child Labor Laws

  • 8.1

    Define terminology

    1. 1.

      Prepare a list of terms with definitions8.1.1

  • 8.2

    Identify the agencies governing child labor laws

    1. 1.

      List the governing agencies8.2.1

  • 8.3

    Identify child labor restrictions

    1. 1.

      List hourly restrictions8.3.1

    2. 2.

      List wage restrictions8.3.2

    3. 3.

      List types of jobs (hazardous, nonhazardous)8.3.3

  • 8.4

    Identify exceptions to child labor laws

    1. 1.

      List exceptions to child labor laws8.4.1

Frequently asked questions

What grade levels do these standards cover?
Grade 11 and Grade 12
When were these standards adopted?
2004
Where can I read the official document?
Office Education Cooperative

Keep exploring

Keep exploring CTE standards

Sibling grade bands, other subjects in this jurisdiction, and the same subject across other states.

More Arkansas CTE sets

CTE