Medical Assisting Services 51.0801.00 (2022/23)

Other Arizona CTE sets

PREPARE EXAM ROOM FOR PATIENTMED.1.0

  • 1

    Disinfect and prepare patient care areas prior to and after each patient encounter and at the end of the dayMED.1.1

  • 2

    Check for safety hazards before each patient encounter and at the end of dayMED.1.2

  • 3

    Stock instruments and replenish all suppliesMED.1.3

  • 4

    Disinfect and ensure functionality of instruments and equipment and report any concerns appropriatelyMED.1.4

  • 5

    Prepare instruments and equipment needed for patient careMED.1.5

  • 6

    Check expiration date of supplies and properly dispose of expired suppliesMED.1.6

MANAGE FINANCIAL AND INSURANCE TRANSACTIONSMED.2.0

  • 1

    Review insurance claim forms for content (e.g., appropriate terminology, insurance plans, current ICD/CPT codes, and HIPAA regulations)MED.2.1

  • 2

    Differentiate among payer types and patient responsibilities [i.e., copay, co-insurance, deductible, self-pay, Advance Beneficiary Notice (ABN), etc.]MED.2.2

  • 3

    Explain Explanation of Benefits (EOB) to the patientMED.2.3

  • 4

    Identify and enter diagnosis/procedure codes and charges accuratelyMED.2.4

  • 5

    Perform bookkeeping procedures (e.g., post charges and reconcile daily receivables)MED.2.5

UTILIZE MEDICAL TERMINOLOGYMED.3.0

  • 1

    Identify and define medical terminology (e.g., root word, prefixes, and suffixes)MED.3.1

  • 2

    Identify and use approved medical abbreviationsMED.3.2

DEMONSTRATE COMMUNICATION SKILLSMED.4.0

  • 1

    Demonstrate appropriate written, verbal, and nonverbal communication skillsMED.4.1

  • 2

    Describe and explain coping skills (e.g., trauma, dying, and death)MED.4.2

  • 3

    Apply coping skills (e.g., trauma, dying, and death)MED.4.3

  • 4

    Utilize screening tools (i.e., depression, abuse, pain, etc.), document, and report patient status MED.4.4

  • 5

    Describe and explain cultural diversity in the healthcare settingMED.4.5

  • 6

    Demonstrate telephone communication skills (e.g., answering, screening, and documenting)MED.4.6

PERFORM SCHEDULING, CHARTING, AND OTHER OFFICE FUNCTIONSMED.5.0

  • 1

    Prepare, obtain, and verify patient information for scheduling, registration, and check-in using two forms of patient identification (i.e., state-issued driver’s license, insurance card, photo ID, etc.)MED.5.1

  • 2

    Practice confidentiality of patient data following HIPAA regulationsMED.5.2

  • 3

    Identify and use the correct chart forms (paper and electronic)MED.5.3

  • 4

    Follow proper charting documentation procedures (e.g., note date, time, and reason for visit)MED.5.4

  • 5

    Utilize data collection formats for record keeping [e.g., Subjective, Objective, Assessment, and Plan (SOAP); chief complaint, history, examination, details of complaints, drugs and dosage, assessment, and return visit (CHEDDAR); History, Physical, Impression, Plan (HPIP); Health Practitioners’ Intervention Program (HPIP); problem-oriented medical record (POMR); and Situation-Background-Assessment-Recommendation (SBAR)] MED.5.5

  • 6

    Sort and prioritize mail, email, and FAXES (paper and electronic)MED.5.6

  • 7

    Explain the use of the patient portalMED.5.7

  • 8

    Prioritize and process telephone callsMED.5.8

  • 9

    Obtain prior authorization from insurance companiesMED.5.9

  • 10

    Obtain eligibility benefits and process referralsMED.5.10

  • 11

    Process patient for checkout and provide any additional instructions, and plan of careMED.5.11

  • 12

    Perform basic computer applications (i.e., word processing, email, spreadsheet, electronic health records, practice management software, etc.)MED.5.12

PREPARE PATIENT FOR PHYSICAL EXAMINATIONMED.6.0

  • 1

    Request two identifiers from each patient (i.e., DOB, first and last name, passport, etc.) MED.6.1

  • 2

    Obtain and record accurate vital signs (including manual blood pressure) and report abnormal findingsMED.6.2

  • 3

    Obtain and record reason for visit, allergies, medication history, pain level, and necessary screening toolsMED.6.3

  • 4

    Collect patient weight, height, and BMI MED.6.4

  • 5

    Measure chest and head circumference of pediatric patientMED.6.5

  • 6

    Recognize changes in patient condition and report changes to licensed healthcare providerMED.6.6

  • 7

    Prepare patient for exam or procedure (gown/drape)MED.6.7

  • 8

    Place patient in appropriate position for procedure (e.g., sitting, standing, supine, Sims, Fowler’s, semi-Fowler, prone, Trendelenburg, and lithotomy) MED.6.8

  • 9

    Provide for patient comfort, safety, and privacy/modestyMED.6.9

  • 10

    Instruct patients in preparation for examinations and procedures (e.g., routine physical exams and specialty exams)MED.6.10

ADMINISTER SELECTED TREATMENTS AND MEDICATIONSMED.7.0

  • 1

    Change dressings or bandagesMED.7.1

  • 2

    Perform wound care (e.g., sterile technique and cultures), and recognize changes in wound to be reported to licensed healthcare provider MED.7.2

  • 3

    Remove sutures and skin staplesMED.7.3

  • 4

    Assist with physical modalities (e.g., application of heat/cold, splints/slings, ACE bandages, and cast removal)MED.7.4

  • 5

    Confirm written order, prepare, and administer correct medication according to use, dosage, side effects, contraindications, and patient educationMED.7.5

  • 6

    Re-verify two patient identifiers and patient allergies prior to medication administrationMED.7.6

  • 7

    Perform dosage calculations and units of measurementsMED.7.7

  • 8

    Administer provider-prescribed medication via specified routes applying the “rights of medication administration”MED.7.8

  • 9

    Observe patient for adverse reactions prior to discharge and report changes to licensed healthcare providerMED.7.9

  • 10

    Process prescription refill order as directed by licensed healthcare providerMED.7.10

  • 11

    Provide vaccination information sheet and obtain patient consentMED.7.11

  • 12

    Administer vaccination and complete necessary documentationMED.7.12

ASSIST PROVIDER WITH PATIENT PROCEDURESMED.8.0

  • 1

    Identify common instruments needed for proceduresMED.8.1

  • 2

    Prepare and maintain a sterile field and assist provider as instructedMED.8.2

  • 3

    Assist provider in minor surgery or procedureMED.8.3

  • 4

    Collect, label, and process specimensMED.8.4

  • 5

    Recognize a medical emergency and assist in providing aidMED.8.5

  • 6

    Perform and document Clinical Laboratory Improvement Amendments (CLIA)-waived point-of-care testingMED.8.6

  • 7

    Employ principles of asepsis (e.g., sanitization, disinfection, and sterilization)MED.8.7

  • 8

    Reinforce provider instructions with patient prior to dischargeMED.8.8

MANAGE MEDICAL RECORDSMED.9.0

  • 1

    Identify components of the medical recordMED.9.1

  • 2

    Ensure accuracy and completeness of the medical recordMED.9.2

  • 3

    Maintain integrity and security of the medical recordMED.9.3

  • 4

    Identify medical filing systems (e.g., numeric and alphabetical)MED.9.4

  • 5

    Explain record retention practicesMED.9.5

  • 6

    Explain release of medical record and HIPAA requirementsMED.9.6

APPLY STANDARD PRECAUTIONS AND SAFETY MEASURESMED.10.0

  • 1

    Use hand hygiene according to Center for Disease Control (CDC)MED.10.1

  • 2

    Use Universal Precautions according to Occupational Safety and Health Administration (OSHA) and use transmission-based precautions according to CDC MED.10.2

  • 3

    Identify the procedure for the reporting of communicable diseases and bloodborne pathogensMED.10.3

  • 4

    Don, remove, and discard personal protective equipment (PPE) according to standard procedure including gloves, gowns, masks, lab coats, goggles, and face shieldsMED.10.4

  • 5

    Demonstrate isolation technique and the use of isolation proceduresMED.10.5

  • 6

    Comply with hazardous labeling requirements according to OSHA (e.g., safety signs, symbols, and special instructions)MED.10.6

  • 7

    Describe procedures for cleaning laboratory spillsMED.10.7

  • 8

    Handle and dispose of contaminated and hazardous items according to OSHA guidelinesMED.10.8

  • 9

    Use fire and chemical safety protocols [e.g., Safety Data Sheets (SDSs) and the use of fire extinguishersMED.10.9

  • 10

    Describe disaster and fire evacuation plans used by various facilities and statewide alert codesMED.10.10

  • 11

    Maintain a clean work area (e.g., cleaning agents, Clorox, and other disinfectants)MED.10.11

  • 12

    Maintain a safe work environment (e.g., proper storage of equipment, materials, and chemicals; proper containment of food and personal items; hair tied back and minimal jewelry)MED.10.12

  • 13

    Maintain environmental control for medications and supplies according to manufacturer specifications MED.10.13

  • 14

    Maintain environmental control for medications and supplies according to manufacturer specifications MED.10.14

  • 15

    Report and isolate unsafe conditions for self and others (e.g., frayed cords, spillages, puddles on floor, and bed rails down)MED.10.15

  • 16

    Demonstrate proper body mechanics and lifting techniquesMED.10.16

  • 17

    Demonstrate imaging safetyMED.10.17

  • 18

    Practice National Patient Safety Goals (NPSG) (i.e., falls, patient medication, clinical alarm systems, etc.)MED.10.18

  • 19

    Define and utilize Safety Data Sheets (SDSs) MED.10.19

  • 20

    Perform autoclaving following American National Standards Institute/Association for the Advancement of Medical Instrumentation (ANSI/AAMI) guidelinesMED.10.20

APPLY LEGAL AND ETHICAL PRACTICESMED.11.0

  • 1

    Follow local, state, and federal laws, rules, and regulations for Medical AssistantsMED.11.1

  • 2

    Explain HIPAA regulations and requirements (i.e., disclosure of information to a spouse, employer request for records, creation of NPI number, etc.)MED.11.2

  • 3

    Adhere to organizational policy and procedures for Medical AssistantsMED.11.3

  • 4

    Maintain positive professional relationships in the workplaceMED.11.4

  • 5

    Perform professional responsibilities with honesty, reliability, and integrityMED.11.5

  • 6

    Perform only those tasks within the Medical Assisting scope of practiceMED.11.6

PERFORM CLINICAL SKILLSMED.12.0

  • 1

    Perform venipunctureMED.12.1

  • 2

    Perform electrocardiogramsMED.12.2

  • 3

    Perform visual acuity and color vision testingMED.12.3

  • 4

    Perform audiometryMED.12.4

  • 5

    Perform basic spirometry and peak flow testingMED.12.5

  • 6

    Administer small volume nebulizer (SVN) treatmentMED.12.6

  • 7

    Perform pulse oximetryMED.12.7

  • 8

    Perform ear lavageMED.12.8

  • 9

    Perform capillary punctureMED.12.9

 REVIEW BODY SYSTEMSMED.13.0

  • 1

    Identify structure, function, and disorders related to the Integumentary SystemMED.13.1

  • 2

    Identify structure, function, and disorders related to the Musculoskeletal SystemMED.13.2

  • 3

    Identify structure, function, and disorders related to the Circulatory SystemMED.13.3

  • 4

    Identify structure, function, and disorders related to the Respiratory SystemMED.13.4

  • 5

    Identify structure, function, and disorders related to the Gastrointestinal SystemMED.13.5

  • 6

    Identify structure, function, and disorders related to the Urinary SystemMED.13.6

  • 7

    Identify structure, function, and disorders related to the Nervous SystemMED.13.7

  • 8

    Identify structure, function, and disorders related to the Endocrine SystemMED.13.8

  • 9

    Identify structure, function, and disorders related to the Reproductive SystemMED.13.9

  • 10

    Identify structure, function, and disorders related to the Sensory SystemMED.13.10

  • 11

    Identify structure, function, and disorders related to the Lymphatic SystemMED.13.11

Frequently asked questions

What grade levels do these standards cover?
Grade 11, Grade 12, VOCATIONALTRAINING, and PROFESSIONALEDUCATION-DEVELOPMENT
Where can I read the official document?
Arizona CTE Standards

Keep exploring

Sibling grade bands, other subjects in this jurisdiction, and the same subject across other states.

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