Automotive Collision Repair

Other Arizona CTE sets

PERFORM NON-STRUCTURAL ANALYSIS AND DAMAGE REPAIR1.0

  • 1.1

    Use proper personal safety equipment and take necessary precautions with hazardous operations and materials in accordance with federal, state, and local regulations1.1

  • 1.2

    Use OEM (Original Equipment Manufacturer/Manufacturing) procedures to identify material and composition of the vehicle being repaired (i.e., mid steel, high strength steel, ultra-high strength steel, aluminum, composites, carbon fiber, etc.)1.2

  • 1.3

    Use procedures and precautions that apply to the vehicle being repaired1.3

  • 1.4

    Identify vehicle system precautions and/or inspections and recommended procedure before inspecting or replacing components [i.e., supplemental restraint system (SRS), advanced driver assistance systems (ADAS), hybrid/electric/alternative fuel vehicles, locations, etc.]1.4

  • 1.5

    Perform vehicle clean-up; complete quality control using a checklist on operations performed (e.g., review estimate and develop a repair plan; secure and store any items in the repair area; remove necessary trim and panels for repair, and bag and tag hardware; vacuum glass from doors, quarters, and floors; and wipe clean any materials on panels and interior parts)1.5

  • 1.6

    Review damage report and analyze damage to determine appropriate methods for overall repair and develop and document a repair plan1.6

  • 1.7

    Inspect, remove, protect, label, store, inventory, and reinstall exterior trim and moldings1.7

  • 1.8

    Inspect, remove, protect, label, store, inventory, and reinstall interior trim and components1.8

  • 1.9

    Inspect, remove, protect, label, store, inventory, and reinstall body panels and components that may interfere with or be damaged during repair1.9

  • 1.10

    Inspect, remove, protect label, store, inventory, and reinstall vehicle mechanical and electrical components that may interfere with or be damaged during repair1.10

  • 1.11

    Protect panels, glass, interior parts, and other vehicles adjacent to the repair area1.11

  • 1.12

    Wash entire vehicle with soap and water and complete pre-repair inspection checklist (e.g., secure and store any items in the way of vehicle repair; remove and store any item removed for repair; bag and tag any hardware for easy reassembly; wash vehicle with soap and water; and cover any adjacent panels, glass, and trim to protect from damage during repair) 1.12

  • 1.13

    Prepare damaged area using water-based and solvent-based cleaners1.13

  • 1.14

    Remove corrosion protection, undercoating, sealers, and other protective coatings as necessary to perform repairs1.14

  • 1.15

    Inspect, remove, and reinstall repairable plastics and other components for off-vehicle repair1.15

PERFORM OUTER BODY PANEL REPAIRS, REPLACEMENTS, AND ADJUSTMENTS2.0

  • 2.1

    Inspect/locate direct, indirect, or hidden damage and direction of impact2.1

  • 2.2

    Inspect, remove, and replace welded steel panel or panel assemblies2.2

  • 2.3

    Determine the extent of damage to aluminum body panels and repair, or replace2.3

  • 2.4

    Inspect, remove, replace, and align hood, hood hinges, and hood latch2.4

  • 2.5

    Inspect, remove, replace, and align deck lid, lid hinges, and lid latch2.5

  • 2.6

    Inspect, remove, replace, and align doors, latches, hinges, and related hardware2.6

  • 2.7

    Inspect, remove, replace, and align tailgates, hatches, liftgates, and sliding doors2.7

  • 2.8

    Inspect, remove, replace, overhaul, and align bumpers, covers, reinforcement, guards, impact absorbers, and mounting hardware2.8

  • 2.9

    Inspect, remove, replace, and align fenders, and related panels2.9

  • 2.10

    Restore corrosion protection during and after the repair2.10

  • 2.11

    Replace door skins2.11

  • 2.12

    Restore sound deadeners and foam materials2.12

  • 2.13

    Perform panel bonding and weld bonding2.13

  • 2.14

    Diagnose and repair water leaks, dust leaks, and wind noise2.14

  • 2.15

    Identify one-time use fasteners2.15

  • 2.16

    Weld damaged or torn steel body panels and repair broken welds2.16

  • 2.17

    Inspect, identify labels/decals, and replace as necessary2.17

PERFORM METAL FINISHING AND BODY FILLING3.0

  • 3.1

    Prepare a panel for body filler by abrading or removing the coatings; featheredge, refine scratches, and clean the surface before the application of body filler3.1

  • 3.2

    Locate and repair surface irregularities and straighten contours on a damaged body panel using power tools, hand tools, and weld-on pulling attachments3.2

  • 3.3

    Demonstrate hammer and dolly techniques3.3

  • 3.4

    Heat shrink stretched panel areas to proper contour3.4

  • 3.5

    Cold shrink stretched panel areas to proper contour3.5

  • 3.6

    Identify body filler defects and correct the cause and conditions (i.e., pinholing, ghosting, staining, over catalyzing, etc.)3.6

  • 3.7

    Identify different types of body fillers3.7

  • 3.8

    Shape body filler to contour and finish sanding3.8

  • 3.9

    Perform proper metal finishing techniques for aluminum3.9

  • 3.10

    Perform proper application of body filler to aluminum3.10

  • 3.11

    Locate and repair surface irregularities and straighten contours on a damaged panel using Glue-Pulling Dent Repair (GPDR)3.11

  • 3.12

    Mix and apply body filler3.12

DETERMINE MOVEABLE GLASS AND HARDWARE REQUIREMENTS4.0

  • 4.1

    Inspect, adjust, overhaul, repair, or replace window regulators, run channels, glass, power mechanisms, and related controls4.1

  • 4.2

    Inspect, adjust, repair, remove, reinstall, or replace weather-stripping4.2

  • 4.3

    Inspect, remove, repair or replace, and adjust removable power-operated roof panel and hinges, latches, guides, handles, retainer, and controls of sunroofs4.3

  • 4.4

    Inspect, remove, reinstall, and align convertible top and related mechanisms4.4

  • 4.5

    Identify or recalibrate electrical components that may need to be initialized4.5

PERFORM PLASTICS, ADHESIVES, AND WELDING REPARABILITY5.0

  • 5.1

    Identify the types of plastics and determine reparability5.1

  • 5.2

    Clean and prepare the surface of plastic parts and identify the types of plastic repair procedures5.2

  • 5.3

    Repair rigid, semi-rigid, and flexible plastic panels5.3

  • 5.4

    Remove, replace, or repair damaged areas of rigid exterior composite panels5.4

  • 5.5

    Replace bonded rigid exterior composite body panels and straighten or align panel supports5.5

  • 5.6

    Repair plastic parts by welding (e.g., nitrogen and airless)5.6

  • 5.7

    Perform a single-sided adhesively bonded cosmetic repair5.7

  • 5.8

    Perform a double-sided adhesively bonded repair5.8

  • 5.9

    Perform an adhesively bonded or welded tab repair5.9

  • 5.10

    Shape and reform damaged plastic5.10

APPLY SAFETY PRECAUTIONS WHEN PAINTING AND REFINISHING6.0

  • 6.1

    Use the proper personal safety equipment for surface preparation, spray gun and related equipment operation, paint mixing, matching and application, paint defects, and detailing (i.e., gloves, suits, hoods, eye and ear protection, etc.) and take necessary precautions with hazardous operations and materials according to federal, state, and local regulations6.1

  • 6.2

    Identify safety and personal health hazards according to OSHA guidelines and the Right to Know Law6.2

  • 6.3

    Inspect spray environment and equipment to ensure compliance with federal, state, and local regulations, and for safety and cleanliness hazards6.3

  • 6.4

    Use a NIOSH approved supplied air (Fresh Air Make-up) respirator system and perform proper maintenance in accordance with OSHA Regulation 1910.134 and applicable state and local regulation6.4

  • 6.5

    Perform vehicle clean-up and complete quality control using a checklist on operations performed (e.g., use soap, water, and sponge to wash vehicle, wheel wells, wheels, door jams, hood, and truck jams; dry vehicle using an absorbent towel; clean all glass and chrome; in booth, pick up any loose paper and tape; sweep, clean floor and walls, and remove water from floors and walls with broom and squeegee)6.5

PERFORM SURFACE PREPARATION FOR PAINTING AND REFINISHING7.0

  • 7.1

    Inspect, remove, store, protect, and replace exterior trim and components necessary for proper surface preparation7.1

  • 7.2

    Wash entire vehicle with soap and water and use appropriate cleaner to remove contaminants7.2

  • 7.3

    Inspect and identify type of finish, surface condition, and film thickness and develop and document a plan for refinishing using a total product system7.3

  • 7.4

    Remove paint finish as needed7.4

  • 7.5

    Sand areas to be refinished7.5

  • 7.6

    Sand areas to be refinished Select appropriate sandpaper to featheredge areas to be refinished 7.6

  • 7.7

    Apply suitable metal treatment or primer in accordance with total product systems7.7

  • 7.8

    Mask and protect other areas that will not be refinished7.8

  • 7.9

    Demonstrate different masking techniques (i.e., recess/back masking, foam door type, etc.)7.9

  • 7.10

    Mix primer, primer surfacer, and primer sealer following the paint technical data sheet instructions according to the manufacturer7.10

  • 7.11

    Identify a complimentary color or shade of undercoat to improve coverage7.11

  • 7.12

    Apply primer onto surface of repaired area, demonstrating control of primer application by keeping the areas as small as possible7.12

  • 7.13

    Apply two-component finishing filler to minor surface imperfections7.13

  • 7.14

    Guide coat and block sand area with correct grade/grit sandpaper to which primer surfacer has been applied7.14

  • 7.15

    Dry sand area to which two-component finishing filler has been applied7.15

  • 7.16

    Remove dust from area to be refinished, including cracks or moldings of adjacent areas7.16

  • 7.17

    Clean area to be refinished using a recommended final cleaning solution7.17

  • 7.18

    Use a tack rag to remove any dust or lint particles from the area to be refinished7.18

  • 7.19

    Apply suitable primer sealer to the area being refinished7.19

  • 7.20

    Scuff sand to remove nibs or imperfections from a sealer7.20

  • 7.21

    Apply stone chip resistant coating7.21

  • 7.22

    Restore caulking and seam sealers to repaired areas and replacement panels as required7.22

  • 7.23

    Prepare adjacent panels for blending using paint manufacturers procedures7.23

  • 7.24

    Identify the types of rigid, semi-rigid or flexible plastic parts to be refinished; determine the materials needed, preparation, and refinishing procedures7.24

  • 7.25

    Identify metal parts to be refinished and determine the materials needed, preparation, and refinishing procedures7.25

  • 7.26

    Identify chip resistant coatings and texture match7.26

  • 7.27

    Identify caulking and seam sealers that may need replacement7.27

  • 7.28

    Identify refinishing guidelines for stationary glass flange areas to be refinished7.28

PERFORM SPRAY GUN AND RELATED EQUIPMENT OPERATION8.0

  • 8.1

    Inspect, clean, and determine condition of spray guns and related equipment (e.g., air hoses, regulators, air lines, air source, spray environment, and filters)8.1

  • 8.2

    Select spray gun setup (e.g., fluid needle, nozzle, and cap) for product being applied8.2

  • 8.3

    Test and adjust spray gun using fluid, air and pattern control valves8.3

  • 8.4

    Operate pressure spray equipment8.4

PERFORM PAINT MIXING, MATCHING, AND APPLYING PROCEDURES9.0

  • 9.1

    Identify color code by manufacturer’s vehicle information label9.1

  • 9.2

    Identify product expiration dates9.2

  • 9.3

    Identify and mix paint using a formula9.3

  • 9.4

    Shake, stir, reduce, catalyze/activate, and strain refinish materials9.4

  • 9.5

    Identify the materials equipment and preparation differences between solvent and waterborne technologies9.5

  • 9.6

    Apply finish using appropriate spray techniques (e.g., gun arc, angle, distance, travel speed, and spray pattern overlap) for the finish being applied9.6

  • 9.7

    Apply selected product on test or let-down panel with appropriate let-down metal or plastic; check for color match, and properly store and maintain a color catalog9.7

  • 9.8

    Identify poor hiding colors; determine necessary action9.8

  • 9.9

    Explain alternate methods of matching color including computerized color matching 9.9

  • 9.10

    Explain the method of paint application of single stage topcoats9.10

  • 9.11

    Tint color using formula to achieve a blendable match9.11

  • 9.12

    Identify alternative color formula to achieve a blendable match9.12

  • 9.13

    Remove nibs or imperfections from basecoat9.13

  • 9.14

    Apply basecoat/clearcoat for panel blending, panel refinishing, and cut ins9.14

  • 9.15

    Apply multi-stage coats for panel blending and overall refinishing9.15

  • 9.16

    Apply basecoat/clearcoat for overall refinishing9.16

  • 9.17

    Refinish plastic parts9.17

DETERMINE PAINT DEFECTS, CAUSES, AND CURES10.0

  • 10.1

    Identify blistering (raising of the paint surface, air entrapment) and correct the cause(s) and the condition10.1

  • 10.2

    Identify a dry spray appearance in the paint surface and correct the cause(s) and the condition10.2

  • 10.3

    Identify the presence of fisheyes (crater-like openings) in the finish and correct the cause(s) and the condition10.3

  • 10.4

    Identify lifting and correct the cause(s) and the condition10.4

  • 10.5

    Identify clouding (mottling and streaking in metallic finishes) and correct the cause(s) and the condition10.5

  • 10.6

    Identify orange peel and correct the cause(s) and the condition10.6

  • 10.7

    Identify overspray and correct the cause(s) and the condition10.7

  • 10.8

    Identify solvent popping in freshly painted surface and correct the cause(s) and the condition10.8

  • 10.9

    Identify sags and runs in paint surface and correct the cause(s) and the condition10.9

  • 10.10

    Identify sanding marks or sand scratch swelling and correct the cause(s) and the condition10.10

  • 10.11

    Identify contour mapping/edge mapping while finish is drying and correct the cause(s) and the condition10.11

  • 10.12

    Identify color difference (off-shade) and correct the cause(s) and the condition10.12

  • 10.13

    Identify tape tracking and correct the cause(s) and the condition10.13

  • 10.14

    Identify low gloss condition and correct the cause(s) and the condition10.14

  • 10.15

    Identify poor adhesion and correct the cause(s) and the condition10.15

  • 10.16

    Identify paint cracking (i.e., shrinking, splitting, crow’s feet or line-checking, micro-checking, etc.) and correct the cause(s) and the condition10.16

  • 10.17

    Identify corrosion and correct the cause(s) and the condition10.17

  • 10.18

    Identify dirt or dust in the paint surface and correct the cause(s) and the condition10.18

  • 10.19

    Identify water spotting and correct the cause(s) and the condition10.19

  • 10.20

    Identify finish damage caused by bird droppings, tree sap, and other natural causes and correct the cause(s) and the condition10.20

  • 10.21

    Identify finish damage caused by airborne contaminants (e.g., acids, soot, rail dust, and other industrial-related causes) and correct the cause(s) and the condition10.21

  • 10.22

    Identify die-back conditions (dulling of the paint film showing haziness) and correct the cause(s) and the condition10.22

  • 10.23

    Identify chalking (oxidation) and correct the cause(s) and the condition10.23

  • 10.24

    Identify bleed-through (staining) and correct the cause(s) and the condition10.24

  • 10.25

    Identify pin-holing and correct the cause(s) and the condition10.25

  • 10.26

    Identify buffing-related imperfections (swirl marks, wheel burns) and correct the condition10.26

  • 10.27

    Identify pigment flotation (color change through film build) and correct the cause(s) and the condition10.27

PERFORM FINAL PAINTING AND REFINISHING DETAIL11.0

  • 11.1

    Sand, buff, and polish fresh finish to remove defects and texture as required11.1

  • 11.2

    Sand, buff, and polish existing finish to recondition defects as required and match existing finish11.2

  • 11.3

    Apply decals, transfers, tapes, stone guards, moldings, and emblems, etc.11.3

  • 11.4

    Clean interior, exterior, and glass11.4

  • 11.5

    Clean body openings (i.e., door jambs, gaps, and edges, etc.)11.5

  • 11.6

    Remove overspray11.6

  • 11.7

    Perform vehicle clean-up and complete quality control using a checklist on operations performed [e.g., unmask vehicle and place trash in receptacle; steel wool all glass and chrome; (for minor buff, nib sand imperfections in paint, buff imperfections out of panel, and polish areas buffed to remove swirl marks); wash vehicle with soap and water and vacuum interior; and clean glass and apply dressing to tires and trim following safety precautions]11.7

  • 11.8

    Perform nib sanding to remove small imperfections as required11.8

PERFORM DAMAGE ANALYSIS12.0

  • 12.1

    Position the vehicle for inspection under proper lighting, take photos from various angles to identify the vehicle, and document damage12.1

  • 12.2

    Identify components to be removed to gain access to damaged areas12.2

  • 12.3

    Analyze damage to determine appropriate methods for overall repairs12.3

  • 12.4

    Determine the direction, point(s) of impact, and extent of direct, indirect, and inertia damage12.4

  • 12.5

    Gather details of the incident/accident necessary to determine the full extent of vehicle damage12.5

  • 12.6

    Identify and record pre-existing damage12.6

  • 12.7

    Identify and record prior repairs12.7

  • 12.8

    Perform visual inspection of structural components and members12.8

  • 12.9

    Identify structural damage using measuring tools and equipment12.9

  • 12.10

    Perform visual inspection of non-structural components and members12.10

  • 12.11

    Determine parts, components, material type(s), and procedures necessary for a proper repair12.11

  • 12.12

    Identify type and condition of finish and determine refinish labor operations as required12.12

  • 12.13

    Identify suspension, electrical, and mechanical component physical damage12.13

  • 12.14

    Identify suspension, electrical, and mechanical component physical damage12.14

  • 12.15

    Identify interior component damage12.15

  • 12.16

    Identify add-on accessories and modifications12.16

  • 12.17

    Identify single (one time) use components12.17

  • 12.18

    Document illuminated dash malfunction indicator lamp(s) (MIL)12.18

  • 12.19

    Perform a pre-repair inspection of the vehicle with the customer and record fit and finish concerns (e.g., color mismatch, factory gaps, unrelated prior damage and prior repairs)12.19

Frequently asked questions

What grade levels do these standards cover?
Grade 9, Grade 10, Grade 11, and Grade 12
Where can I read the official document?
Arizona Department of Education

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