Hospitality and Tourism (2010): Grade 9

Other Texas CTE sets

Principles of Hospitality and Tourism

  • (1)

    The student applies academic skills for the hospitality and tourism industry. The student is expected to:

    1. (A)

      write effectively using standard English and correct grammar;

    2. (B)

      comprehend a variety of texts;

    3. (C)

      create and proofread appropriate professional documents;

    4. (D)

      calculate correctly using numerical concepts such as percentages and reasonable estimations; and

    5. (E)

      infer how scientific principles are used in the hospitality and tourism industry.

  • (2)

    The student uses verbal and nonverbal communication to provide a positive experience for guests and employees. The student is expected to:

    1. (A)

      develop and analyze formal and informal presentations; and

    2. (B)

      practice customer service skills.

  • (3)

    The student demonstrates an understanding that personal success depends on personal effort. The student is expected to:

    1. (A)

      demonstrate a proactive understanding of self-responsibility and self-management;

    2. (B)

      explain the characteristics of personal values and principles;

    3. (C)

      display positive attitudes and good work habits; and

    4. (D)

      develop strategies for achieving accuracy and organizational skills.

  • (4)

    The student develops principles in time management, decision making, and prioritizing. The student is expected to:

    1. (A)

      apply effective practices for managing time and energy;

    2. (B)

      analyze the importance of balancing a career, family, and leisure activities;

    3. (C)

      analyze the various steps in the decision-making process; and

    4. (D)

      work independently.

  • (5)

    The student researches, analyzes, and explores lifestyle and career goals. The student is expected to:

    1. (A)

      prioritize career goals and ways to achieve those goals in the hospitality and tourism industry;

    2. (B)

      compare and contrast education or training needed for careers in the hospitality and tourism industry;

    3. (C)

      examine related community service opportunities; and

    4. (D)

      create a career portfolio.

  • (6)

    The student uses technology to gather information. The student is expected to:

    1. (A)

      demonstrate and operate computer applications to perform workplace tasks;

    2. (B)

      examine types of computerized systems used to manage operations and guest services in the hospitality and tourism industry; and

    3. (C)

      evaluate information sources for the hospitality and tourism industry.

  • (7)

    The student demonstrates leadership, citizenship, and teamwork skills required for success. The student is expected to:

    1. (A)

      develop team-building skills;

    2. (B)

      develop decision-making and problem-solving skills;

    3. (C)

      conduct and participate in meetings to accomplish tasks;

    4. (D)

      determine leadership and teamwork qualities in creating a pleasant working atmosphere; and

    5. (E)

      participate in community service activities.

  • (8)

    The student explains how employees, guests, and property are protected to minimize losses or liabilities in the hospitality and tourism industry. The student is expected to:

    1. (A)

      determine job safety and security;

    2. (B)

      implement the basics of sanitation;

    3. (C)

      understand and demonstrate procedures for cleaning, sanitizing, and storing equipment and tools; and

    4. (D)

      determine how environmental issues such as recycling and saving energy affect the hospitality and tourism industry.

  • (9)

    The student explores and explains the roles within each department of the hospitality and tourism industry. The student is expected to:

    1. (A)

      examine the duties and responsibilities required within operational departments; and

    2. (B)

      research the job qualifications for various positions to facilitate selection of career choices.

  • (10)

    The student demonstrates research skills applicable to the hospitality and tourism industry. The student is expected to:

    1. (A)

      develop technical vocabulary to enhance customer service;

    2. (B)

      use travel information to design a customized product for travelers;

    3. (C)

      examine elements of a dining experience expected to satisfy guests at varied facilities such as a boardwalk vendor, cruise ship, chain restaurant, and five-star dining facility; and

    4. (D)

      identify local and regional tourism issues.

  • (11)

    The student understands the importance of customer service. The student is expected to:

    1. (A)

      determine ways to provide quality customer service;

    2. (B)

      analyze how guests are affected by employee attitude, appearance, and actions;

    3. (C)

      plan a cost effective trip or itinerary to meet customer needs; and

    4. (D)

      examine different types of food service.

Frequently asked questions

What grade levels do these standards cover?
Grade 9
When were these standards adopted?
2010
Where can I read the official document?
Hospitality and Tourism

Keep exploring

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