Business Management and Administration: Career Cluster Knowledge and Skill Statements with Suggested Performance Indicators

Other Oregon CTE sets

• Architecture and Construction
• Arts, Information and Communication: Design
• Arts, Information and Communication: Photography
• Business Management and Administration: Administrative Support Focus Area Knowledge and Skill Statements with Suggested Performance Indicators
• Business Management and Administration: Business Information Management Knowledge and Skill Statements with Suggested Performance Indicators
• Business Management and Administration: Employability Knowledge and Skill Statements with Suggested Performance Indicators
• Business Management and Administration: General Management Focus Area Knowledge and Skill Statements with Suggested Performance Indicators
• Business Management and Administration: Human Resources Management Focus Area Knowledge and Skill Statements with Suggested Performance Indicators
• Business Management and Administration: Operations Management Focus Area Knowledge and Skill Statements with Suggested Performance Indicators
• Finance Cluster
• Health Sciences
• Health Sciences: Biotechnology Research & Development Focus Area
• Health Sciences: Diagnostics Focus Area
• Health Sciences: Health Informatics Focus Area
• Health Sciences: Support Services Focus Area
• Health Sciences: Therapeutic Services Focus Area
• Hospitality, Tourism, and Recreation: Career Cluster Knowledge and Skill Statements with Suggested Performance Indicators
• Hospitality, Tourism, and Recreation: Employability Knowledge and Skill Statements with Suggested Performance Indicators
• Human Services
• Human Services: Consumer Services Focus Area
• Human Services: Counseling & Mental Health Services Focus Area
• Human Services: Early Childhood Development & Services Focus Area
• Human Services: Family & Community Services Focus Area
• Human Services: Personal Care Services Focus Area
• Manufacturing: Machining
• Manufacturing: Welding
• Marketing: Career Cluster Knowledge and Skill Statements with Suggested Performance Indicators
• Marketing: Employability Knowledge and Skill Statements with Suggested Performance Indicators
• Marketing: Marketing Management Knowledge and Skill Statements with Suggested Performance Indicators
• Marketing: Professional Sales Knowledge and Skill Statements with Suggested Performance Indicators
• Arts, A/V Technology, and Communications: Career Cluster Knowledge and Skill Statements with Suggested Performance Indicators
• Arts, A/V Technology, and Communications: Career Cluster Knowledge and Skill Statements with Suggested Performance Indicators
• Fine Arts and Performing Arts: Knowledge and Skill Statements with Suggested Performance Indicators
• Journalism and Broadcasting: Knowledge and Skill Statements with Suggested Performance Indicators

Describe the importance of a safety culture in the business worldCC-BMA02.A

Demonstrate awareness of and take steps to address common hazards in office and retail spacesCC-BMA02.B

Describe the common injuries of workers in office and retail spaces and the safety equipment used to mitigate themCC-BMA02.C

Articulate standard functions to run any business (e.g., accounting, finance, marketing, human resources) and the roles that support these CC-BMA03.A

Explain the principles of an organizational chart, and the functions and skills assigned to varying roles within that structureCC-BMA03.B

Describe the roles and responsibilities of team members typically engaged in managing business functions and workersCC-BMA03.C

Explain key marketing terminology and concepts (e.g., target market, marketing mix/4Ps [product, place, price, promotion], market segmentation)CC-BMA03.D

Explain how market research impacts the success of a businessCC-BMA03.E

Describe how to use budgets to guide financial decision-makingCC-BMA03.F

Describe commonalities and differences among the basic forms of business ownership (public/private) and the sub-groups under these forms (sole proprietor, franchise, limited liability, C or S corp., NYSE/NASDAQ/OTC)CC-BMA04.A

Explain the benefits and drawbacks of applying different forms of business ownership and structure to various types of businessesCC-BMA04.B

Describe how a business would operate in varying social-economic systems (capitalism, socialism, communism) and differences and commonalities across such systemsCC-BMA04.C

Describe macroeconomic principles, their impact on overall economic health, and potential impacts on businessCC-BMA04.D

Describe how government policies influence business management decisions (e.g., worker rights, environmental protection, market regulations)CC-BMA04.E

Describe the types of technology systems used to manage inventory and human resources CC-BMA05.A

Describe the different types of hardware and software typically found in organizations and how they are used to conduct operations and manage inventory and human resourcesCC-BMA05.B

Describe the impact of technology on career pathways in business/industry (e.g., how computers have eliminated and created jobs)CC-BMA05.C

Describe the impact of computers on access to information and information exchange worldwideCC-BMA05.D

Select and demonstrate the use of appropriate technology tools for expediting business processes and solving problemsCC-BMA05.E

Describe the purpose of governmental regulations and state and local business laws, codes and rulesCC-BMA06.A

Explain the types of governmental regulations that apply in business and how the professions engage with themCC-BMA06.B

Describe how the Americans with Disabilities Act influences the design of office and retail spaceCC-BMA06.C

Describe requirements related to handling and disposal of environmentally hazardous materials in accordance with the Occupational Safety and Health Administration (OSHA), and Environmental Protection Agency (EPA) regulations CC-BMA06.D

Describe different types of taxes and the expectations of employers in compliance and reportingCC-BMA06.E

Describe legal issues faced by business professionalsCC-BMA07.A

Define the rights and responsibilities of workersCC-BMA07.B

Demonstrate knowledge of ethical issues associated with running a businessCC-BMA07.C

Define ethical behavior from financial, environmental, and social perspectives and describe the impact of unethical behavior CC-BMA07.D

Describe complex issues using appropriate oral or written communication, including correct spelling, grammar, and punctuationCC-BMA08.A

Demonstrate ability and comfort level with public speaking including to large groups and individuals at all levels of the organizationCC-BMA08.B

Describe and demonstrate appropriate exchanges of information via verbal, written, digital, and social media, and other online platformsCC-BMA08.C

Explain the benefits and risks of using social media vs. other forms of communication in an organization CC-BMA08.D

Demonstrate proficiency in business applications such as word processing software, business bookkeeping and spreadsheet applications, presentation slide decks, and business communication software CC-BMA08.E

Demonstrate ability to appropriately present a project proposal or project resultsCC-BMA08.F

Define what it means that customers are both internal and externalCC-BMA09.A

Define excellent customer serviceCC-BMA09.B

Describe the type of services used to provide assistance to customersCC-BMA09.C

Demonstrate strategies for working with customers to find the services or products to address their identified needCC-BMA09.D

Demonstrate ability to assist customers in a professional mannerCC-BMA09.E

Describe the different types of entrepreneurships (e.g., small business, scalable startup, large company, social) as a method of business ownershipCC-BMA10.A

Explain risk-based management and decision making and how they are integrated into the entrepreneurial experienceCC-BMA10.B

Describe why innovation, creativity, and risk-taking are central to entrepreneurshipCC-BMA10.C

Explain how a start-up must manage itself and cash flows as compared to a sustaining businessCC-BMA10.D

Identify available sources of capital for entrepreneurial ventures and describe how these funding sources differentially impact the operations and ownership of the ventureCC-BMA10.E

Describe the different ways organizations compete (e.g., quality, service, status, price)CC-BMA11.A

Explain the value of differentiation of product and/or service and its impact on the competitive strength or weakness of a businessCC-BMA11.B

Identify elements that differentiate or help create a competitive advantage for a business in a particular industry clusterCC-BMA11.C

Describe how a business’ responsibility to employees, shareholders, society, and the environment impacts business decisions and how these decisions may vary across businesses in the for-profit and non-profit sectors CC-BMA11.D

Describe the role of strategic planning, including the elements of a strategic plan (e.g., mission and vision statement, core values, Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis, long-term goals, actions, measurement)CC-BMA11.E

Explain how various financial statements are used for decision-making and planning in running a business (e.g., income statement, balance sheet, cash flow statement)CC-BMA11.F

Describe different financing options and advantages and disadvantages for expanding a business (e.g., bank loan, venture capital, grants, lines of credit)CC-BMA11.G