Common Planner
K–12 Standards

FH31 Hospitality and Tourism 1: Main Standards (2024)

Other North Carolina CTE sets

Understand the structure of the hospitality and tourism industry.FH31.1

  • 1.01

    Understand the various hospitality and tourism industry sectors and segmentation of guests.FH31.1.01

  • 1.02

    Understand the components of the lodging industry.FH31.1.02

  • 1.03

     Understand the food and beverage industry.FH31.1.03

  • 1.04

     Understand the elements of travel and tourism.FH31.1.04

  • 1.05

     Understand the facets of attractions and event management.FH31.1.05

 Understand safety and security challenges and safe food handling practices.FH31.2

  • 2.01

     Understand safety and security processes for employees and guests.FH31.2.01

  • 2.02

     Understand solutions for safety and security challenges.FH31.2.02

  • 2.03

     Recognize practices to promote safe food handling.FH31.2.03

Understand careers, CTSOs, employability, and technical skills in the Hospitality and Tourism Management industry.FH31.3

  • 3.01

     Understand career and CTSO opportunities in the Hospitality and Tourism Management pathway.FH31.3.01

  • 3.02

     Apply durable employability skills needed in the hospitality and tourism industry.FH31.3.02

  • 3.03

     Understand technical skills needed in the hospitality and tourism industry.FH31.3.03

 Understand concepts of exceptional guest services.FH31.4

  • 4.01

     Understand how customer service impacts the guest experience.FH31.4.01

  • 4.02

     Understand the employee role and impact on reputation management.FH31.4.02

  • 4.03

     Understand the use of technology used in customer service.FH31.4.03

 Understand trends in the hospitality and tourism industry and the economic, environmental, and social impacts.FH31.5

  • 5.01

     Understand the economic impact of hospitality and tourism industry.FH31.5.01

  • 5.02

     Understand environmental impacts of the hospitality and tourism industry.FH31.5.02

  • 5.03

     Understand social impacts of the hospitality and tourism industry.FH31.5.03

  • 5.04

     Understand trends in the hospitality and tourism industry.FH31.5.04

Frequently asked questions

What grade levels do these standards cover?
Grade 9, Grade 10, Grade 11, and Grade 12
Where can I read the official document?
North Carolina DPI for CTE

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